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Terms
& Conditions of Hire
Reservations:
Reservations will only be
accepted on receipt of a completed & signed booking form
including deposit.
A confirmation letter will be
issued within one week of receipt of completed booking form and
deposit.
Tentative bookings will be held
for a 10days from initial enquiry. Should no deposit be received to
secure the booking within the time period above, Brown Cow is
entitled to cancel the function booking.
A reservation will be confirmed
once a $100 deposit has been received.
The registration form signatory
is liable for payment of all charges associated with the
function.
Use of
facility:
The client is not permitted
to conduct any alterations or make any additions to the function
facilities.
All crockery, cutlery,
utensils, glass wear, electrical equipment, fixtures, pictures
& fittings remain the property of the Brown Cow.
The client holds responsibility
for, & accepts all costs associated with, any breakage, damage
or stolen items from the facility & its contents, that are
incurred during the occupation of the function facilities by either
themselves or their guests.
The client takes full
responsibility for the behaviour of their invited guests whilst
utilizing the function facility, & ensures that at all times
they are considerate of other persons dining at the Brown
Cow.
Unruly & unreasonable
behaviour shall not be tolerated. Management of the Brown Cow
reserves the right to insist that guests vacate the
premises.
Smoking is only permitted on
the outside deck area & back courtyard. Any guests smoking in
an outdoor area of the Brown Cow shall ensure that cigarette butts
are properly extinguished & disposed of as not to constitute
litter.
As to respect the dining
environment of other persons in the restaurant, D.J.’s &
musical bands are not permitted without previous agreement from the
owner. Choice of CDs or individual input play lists can be played
through our system. This must be arranged prior to the
event.
Responsible Service of
Alcohol:
Brown Cow follows guidelines
for Responsible Serving of Alcohol. Staff members are instructed
not to serve any alcoholic beverages to guests under the age of
18years, or to a guest in a state of intoxication.
Brown Cow staff reserve the
right to refuse the service of alcohol & may ask you to vacate
the premises.
Staff from the Brown Cow, at
the Manager’s discretion, reserves the right to at any time, close
the bar due to an excess consumption of alcohol, thus causing
unruly or threatening behaviour.
Liquor licensing dictates that
last drinks will be called 15-20minutes prior to end of license.
This is for a single last drink, not rounds of drinks or bottles
there of. The client & their guests are required to depart the
premises within 30minutes after last drinks are called. Taxi
services can be called from premise if required.
The Brown Cow is licensed as
follows:
Sunday until 10pm for 1030pm
departure
Monday to Wednesday until 11pm for 1130 pm
departure
Thursday to Saturday until 1am (following
day) for 130am departure
Catering:
No food or beverages will be
permitted to be brought in for consumption at any function by the
client or any of the client’s guests unless otherwise approved by
management of the Brown Cow.
Notification of menu &
beverage selections is required at least five (5) working days
prior to the function.
Anticipated final numbers are
required no less than eight (8) working days prior to the function
date.
Increases of numbers can be
accommodated up to 5% from original numbers no later than three (3)
working days from the function day.
Cancellations:
Refunds of deposits shall be
made as follows,
2 weeks prior
100% refund available on deposit
10-13days prior
80% refund of deposit, unless special items
have been requested
` which in this case will be deducted.
7-10 days prior
50% refund
deposit, unless special items have been requested
which in this case will be
deducted.
Less than
7days Deposit will
be forfeited. Special items will deducted &
payment required
Charges:
All prices listed are
current & subject to change without notice and inclusive of
GST.
Beverage packages are
available, but only with the purchase of a Cocktail Menu or Set
Menu.Vintages of some
wines may change without notice and some wines may not be available
at some times. A suitable replacement will be offered in this
case.
Brown Cow is required to
organise Security for some functions, this will be directly charged
to the client, e.g. 21st birthday functions & at the
Owners discretion. Notification of cost will be provided after
consultation with the Security Company used by the Brown
Cow.
Client
Responsibility:
The Brown Cow shall not be
responsible for the loss of, or damage to property left of the
premises prior to, during, or after a function.
By completing & signing the
Booking Form, the client acknowledges that Brown Cow Terms &
Conditions are understood & adhered to.
Room Hire:
A $100 charge is incurred
for use of the back room exclusively, and a $50 charge is payable
for the addition of the courtyard area if this area is required for
functions greater than 50pax. For the use of the courtyard area by
itself a charge of $100 is payable. For smaller groups requireing
both areas, room hire is charged at the owner's
discretion.
The initial deposit paid will
be held as the Room Hire charge unless otherwise
notified.
Room hire may be waived at
Management’s discretion. Sunday functions are only booked with
prior consent from the Owner. ‘Drink only’ functions, that is where
no food is pre ordered, our function facility is not available for
hire unless prior consent from Owner. This is not negotiable for
Friday and Saturday nights. The Responsible Serving of Alcohol
Guidelines dictates that all functions where alcohol is served must
have food accompanying the drinks. |